Your order is given either to TNT Post or DPD Parcel Services within 1-3 business day(-s) of receipt of payment. Shipment is paid by and carried out at the risk of the customer. We do not process orders on Sundays or national holidays, but we guarantee that any orders placed on these days will be handled the very next working day.
Indication of delivery time
|Indication of delivery time:||TNT International Parcel Post:||DPD Parcel Services|
|Netherlands||1-2 business days||2-3 business days|
|Europe||3-7 business days||2-4 business days|
|World||5-15 business days||n.a.|
For orders above €100,- the standard shipping is free-of-charge for the Netherlands while as the courier service DPD is a reduced tariff of 50%.
For all other orders the delivery charge is dependent on destination and chosen shipping method. These vary from € 6,75 for domestic standard shipping, till € 29,- for international courier services. If the shipping method allows for it, you will receive a track & trace number. You can trace your parcel at www.tracktrace.nl or www.dpd.com/tracking/ for TNT or DPD shipments respectively. We strongly recommend DPD Parcel Services where available.
All international deliveries (outside of the Netherlands) are shipped with ‘Priority’ service. Please note that the delivery charge does not include any customs duty. Contact your local customs office for a detailed specification of these duties. Futhermore the delivery charge is non-refundable for unclaimed, undeliverable or returned parcels.